L2 Application Support Engineer - Magic FinServ

Home > Career > L2 Application Support Engineer

L2 Application Support Engineer

Role: L2 Application Support Engineer
Experience: 4 to 7 Years 
Location: Noida, Sector 127
What you will do:

  • Handle tickets from the L1 team
  • Work with global customers to resolve their L2 application issues
  • Work on high availability production system on cloud & non-cloud environment
  • Handle incident & problem management
What we are looking for:
  • 2+ years of experience in L2 Application Support 
  • Experience in handling Customer Tickets
  • Experience in L2/L3 Analysis of the issues
  • Maintain SLAs in 24*7 operations mode
  • Experience in Incident Management
  • Strong experience of RDBMS (SQL / Oracle)- writing queries 
  • Experience in Scripting Language- PowerShell / Shell / Bash
  • Good Communication Skills
  • Good Analytical skills 
  • Capital Market Domain knowledge
  Good to have skills
  • Experience on AWS Cloud
 







FOUND THIS USEFUL? PLEASE SHARE IT

Our Partners

Magic has built a strong eco-system of partners to ensure that we are able to provide high quality solutions to meet our client's every growing business needs and help them navigate complexity of environments & technology.

Our Partners

Magic has built a strong eco-system of partners to ensure that we are able to provide high quality solutions to meet our client's ever growing business needs and help them navigate complexity of environments & technology.