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L1 Support Engineer

Role: L1 Application Support Engineer
Experience: 2 to 4 Years
Location: Noida, Sector 127

What you will do:

  • Monitor batch/jobs in 24*7 environment for applications on cloud infrastructure
  • Work on high availability production system
  • Handle incident & problem management
What we are looking for:
  • 2+ years of experience in L1 Application Support
  • Experience with Batch Monitoring, Application Alert Monitoring
  • Maintain SLAs in 24*7 operations mode
  • Experience in handling Customer Tickets
  • Experience in Incident Management, Release and Deployment
  • Exposure of Database; running pre-defined SQL queries
  • Good Communication Skills
  • Good Analytical skills
Good to have skills
  • Knowledge of Cloud; Cloud Infrastructure monitoring
  • Knowledge of Scripting language - PowerShell / Unix Shell







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    Our Partners

    Magic has built a strong eco-system of partners to ensure that we are able to provide high quality solutions to meet our client's every growing business needs and help them navigate complexity of environments & technology.

    Our Partners

    Magic has built a strong eco-system of partners to ensure that we are able to provide high quality solutions to meet our client's ever growing business needs and help them navigate complexity of environments & technology.